Next, select the Gear icon to open HBO Max's Settings menu. Tap on the "Billing Information" option found near the top of the list. Now, select the "Manage Subscription" button found at the bottom of the page. Finally, tap on the "Cancel Subscription" link. You will need to select the "Yes, Cancel Subscription" button to confirm that you want TV and Home / Apple TV Related Article: If screen mirroring or streaming isn't working on your AirPlay-compatible device. Looks like no one’s replied in a while. What you’ll need to do is this: from the Apple TV Home Screen, go to Settings, then Video and Audio. In this section, you need to change Format to SDR, set Match Content to Disable, turn off
Users say that the app starts as usual with a screen showing HBO Max, but after some time, it crashes and loads into a black screen. Those affected have tried some basic workarounds such as clearing cache/data and re-installing the app, but nothing seems to work. This is frustrating since users are unable to use the HBO Max app on Android TV.
Not working means when you click on the HBO Max app you see 3 dots for 5 seconds then goes back to the main screen. Also noted that HBO Max app works on my older generation iTV in the bedroom. HBO Max also works on my iPhone 12 (ios 15.4). Also noticed that in "Settings" that the HBO Max app is not longer listed as an app on the iTV.

In this blog post, I’ll go over the most likely culprits that could be causing HBO Max not to work on Apple TV and the steps you can take to troubleshoot the issue and get it working again. A few reasons could cause problems while running HBO Max on Apple TV, from connectivity issues to faulty hardware.

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